eronotix logbook
Frequently Asked Questions
Q: Can I try out the logbook before purchasing?
A: Yes, each Eronotix device comes with a free trial period of 365 days to test out the logbook.
A: Yes, each Eronotix device comes with a free trial period of 365 days to test out the logbook.
Q: Where can I renew my subscription?
A: Go to the Eronotix Store and use the same e-mail associated with the account to purchase a subscription.
A: Go to the Eronotix Store and use the same e-mail associated with the account to purchase a subscription.
Q: Is my data lost if I do not keep my subscription current?
A: No, we keep all data so that when an account is reactivated nothing is lost.
A: No, we keep all data so that when an account is reactivated nothing is lost.
Q: Is it possible to download raw data from Eronotix Logbook?
A: Yes, data can be downloaded in CSV format. Simply click on the button in the entry whose data you would like to download.
A: Yes, data can be downloaded in CSV format. Simply click on the button in the entry whose data you would like to download.
Q: Who can see my data in Eronotix Logbook?
A: Only you and any Associates you allow to follow you can view your data.
A: Only you and any Associates you allow to follow you can view your data.
Q: Is there another way to download data off of Eronotix devices?
A: Eronotix Logbook is the sole portal to data from Eronotix devices. You can, however, download raw data once it is in Eronotix Logbook.
A: Eronotix Logbook is the sole portal to data from Eronotix devices. You can, however, download raw data once it is in Eronotix Logbook.